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      Foundever

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      Related searches: Foundever reviews | Foundever jobs | Foundever salaries | Foundever benefits
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      Customer Service Representative (CSR) Interview

      Apr 27, 2023
      Anonymous Interview Candidate
      Pasig, Rizal
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. The process took 4 days. I interviewed at Foundever (Pasig, Rizal) in Apr 2023

      Interview

      I did an assessment and initial interview on-site then a mock call via ms teams the next day and final interview via phone call the day after Overall, it was okay. I just wasn't prepared enough because it was my first interview process.

      Interview questions [1]

      Question 1

      Situational questions for final interview Tell me the most difficult situation you had.
      Answer question

      Other Customer Service Representative (CSR) Interview Reviews for Foundever

      Customer Service Representative Interview

      Jul 9, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Foundever

      Interview

      It seems like they have... quite a bit of experience, or at least they know the people they want to hire. They make you upload some documents through a webform and after that, do some assessments. I selected a role that didn't have sales in the title, but they did ask me to do a sales assessment activity. It's all done through a PC, you'll need a webcam. It's not very hard.

      Interview questions [1]

      Question 1

      Typing (words per minute), what would you do in specific situations, a personality test with a Likert scale, "fill in the blank" English assessment, a speak for 1.5 minutes AI assessment
      Answer question

      Customer Service Representative (CSR) Interview

      Mar 30, 2026
      Anonymous employee
      Belgrade
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Foundever (Belgrade)

      Interview

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Interview questions [1]

      Question 1

      Role play, CSR and a client.
      Answer question

      Customer Service Representative Interview

      Mar 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Foundever

      Interview

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Interview questions [1]

      Question 1

      What is my customer service experience
      Answer question