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      Foundever

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      Customer Service Representative/Quality Assessor Interview

      Sep 16, 2015
      Anonymous employee
      Devonport
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Foundever (Devonport)

      Interview

      First was a phone interview, then a group interview to see if you were a person that worked well within a team, bossy, or a person who sat back and let everyone else do the work. Then a face to face interview. Once all that was completed, One by one we were advised of being either unsuccessful or made an offer of employment. Very casual. Pleasant conversation when asking questions. Made feel at ease. Everything explained as in work hours, pay rate and what the role would entail.

      Interview questions [1]

      Question 1

      How would you deal with an abusive customer
      1 Answer