I applied online. The process took 5 days. I interviewed at Foundever (Ban Som Phone) in Jun 2012
Interview
phone interview, given an automated test to take and answer phone calls as if I were in an actual call center. spoke with hiring agent to get full details of job and to get schedule availability
Interview questions [1]
Question 1
name a time you went above and beyond for a customer
I applied in-person. The process took 1 day. I interviewed at Foundever (Chennai) in Nov 2015
Interview
i went for a direct walkin at sitel chennai.initially i was interviewed by hr karthik.he was very friendly and helpful.the first round is to introduce ourself and there will be some questions about our college,degree and goals. anyone who is good in english can get through.the second round is purely to check your communication.they will ask you to speak about many things and some basic technical questions too like if your computer is slow what will you do.then a written test on troubleshooting.it will be easy for those who are always in their computer or laptop.then last round is managerial round.he will check your stability.overall the interview procedures are easy but they made us be in their office for a whole day.
I applied through an employee referral. The process took 3 days. I interviewed at Foundever (Oak Ridge, TN) in Mar 2014
Interview
Walked in, took assessment on computer, was called into the conference room and had normal 1 on 1 interview, immediately after the interview i was told i was hired and to go take the drug test. I received info to take background check as well. One i passed the background and drug test i received a confirmation email with my start date.
Interview questions [1]
Question 1
Have you had call center/customer service experience? Behavioral questions? Strengths/weakness