I applied online. The process took 2 weeks. I interviewed at Foundever
Interview
Easy interview process, I applied online and too a personality and skills test. I got an e-mail to schedule a phone interview. The interview was very simple, she went over the details and told me which assignment I would be working on and told me that I got the job. I didn't end up taking the job because I was enrolled in school and in order to be employed by Sitel, your schedule has to be completely open.
I applied online. The process took 5 days. I interviewed at Foundever (Southfield, MI) in Dec 2014
Interview
Applied for the work at home call center position through online job posting. Received a request via email from ZipRecruiter to click on the provided direct link to apply for this position at sitel.com. The application involves answering general information, answering which job environments you may be willing to work as a at home call center representative. Expect to answer some role play customer service situations in the application responding back of course in a pretend email. I was surprised i never made it through to the live interview process. If you are turned down and you have 3 + years in a call center environment Sitel will probably not pay you what you are worth at a work at home position. Even work at home positions needs excellent customer service and the company should not take away your hourly rate because you will not need gas money to get to work.
Interview questions [1]
Question 1
4 or more role play customer service questions besides all the work environment interest questions
I applied online in beginning of november 2014. Allot of test to take on the computer, answering questions, Let's put if this way it took more or less 3 to 4 hours doing it.
After 3 weeks I received a email for me to schedule an appoint for the Phone Preview interview.
Did the appointment that same day.
A nice lady called me and asked me all these question that was not difficult at all, really simple ones. She asked to go on a certain domain find her the weather that was in Texas & the ceo of Sitel. After all that she mention that I would be contacted.
2 weeks passed, received another email to schedule a 2nd interview. I did. Another very nice lady called me "the interview was the same like the first one more or less".
Then she stated that she will put me in the ToysRUs Pool and that I Will be emailed & called Once the Training For The ToysRUs account Starts So I can take a drug test and backgroud Check to start working.