I applied online. The process took 2 weeks. I interviewed at Foundever in Aug 2014
Interview
Hiring involved putting in an application over the Internet, taking a test about what I would do in certain call situation, and then recording my voice after calling a phone number. Once I was considered for further candidacy, I had to submit to a drug test as well as a background and credit check. Interview was as simple as one person calling me and discussing the position and telling me that I needed to fax in paperwork.
Interview questions [1]
Question 1
There was a question about how I would handle an irate caller.