I applied online. The process took 3 weeks. I interviewed at Fujitsu (Belfast, Nordirland) in Aug 2017
Interview
A 30 min competence based interview with a panel of 3 people. I was asked to describe my employment history and then asked questions about why I wanted the job and how I thought my previous experience was relevant.
After the interview there was a brief numeracy based aptitude test.
Interview questions [1]
Question 1
Give me a two min overview of your career history.
I applied online. I interviewed at Fujitsu (Melbourne) in Apr 2021
Interview
How important is customer service for you?
The whole business depends on the customer service, and if you are at the help desk you are holding an important position to help the customer in best possible way.
2) Do you really think that company or organization really needs a helpdesk?
The key to run company effectively is that the resources are available and operational all the time, especially if it is an IT company. Helpdesk is necessary as it makes sure that resources are available for customer and also operational reasons.
3) How important IT skills are in help desk service and how you keep yourself updated with those skills?
To process your work quickly computer skills are very important these days. Computers not only make your work easy but also save your time and energy. I use internet, online books and other educational resource to upgrade my IT skills.
Interview questions [1]
Question 1
Are you comfortable working with team members, give an example where you solve the problem for the customer and customer was happy, Do you have any experienced creating ticket in Service Now
I applied in-person. The process took 5 months. I interviewed at Fujitsu (Ciudad de Mexico) in Jan 2018
Interview
It was to long ti so wait, near 5 months expecting an answer. The interview in general terms is easy but the time took to make a decision was awful. They may appear as a well organized and big and strong company, but at the end they move with the ability in innovation of japanese citizen. the just in time just work if you are an island.
Interview questions [1]
Question 1
The treat is ok, but if you expect to be ok here. I will tell you spend your time somewhere else.