Glassdoor Associate Account Manager interview questions

The interview process took about 2 months total, which was surprising, but I had an incredible experience. I had a phone screening with my recruiter, a phone screening with my manager, a mock pitch presentation with 3 managers, and then finally an in person interview with 3 managers at the Mill Valley location. That totals 4 interviews over the course of 2 months. The true shining star of my interview process was my recruiter, Kate. She was, by far, the best recruiter I've ever worked with. She was warm, friendly, and extremely helpful throughout the entire experience. We ended up communicating through text, and she was always immediately available when I had a question. She was always willing to schedule a call with me during her off hours (we were on two different time zones). A day before every interview, she made sure we had a prep call to prepare. 5 minutes before every interview, she would send me a "good luck" text to reassure me. I never felt like just another new hire she needed to hit her personal quota — I felt like she genuinely saw talent in me and was there to assist me throughout the entire experience. If you're reading this, Kate, thank you again for the help!

Overall, a frustrating experience. I went through 2 interviews & a Sales Pitch. The first 2 interviews were very straightforward i.e. tell us about yourself, what attracted you to Glassdoor, etc., while the Sales Pitch requires a lot of time & preparation, but comes across as a good taste of the job's duties. My main frustration with this experience is how the interviewers handled it. I initially thought that each interviewer was very genuine & professional. However, following the Sales Pitch, no one ever reached back out to at least tell me I wouldn't be offered the job. The same people that had been so friendly & easy to talk to suddenly became impossible to reach. I sent a "Thank you" email & still have not heard back. It was like they would only talk to you if they think you could be of use to them. Once they realized I wasn't, I immediately wasn't even worth a quick email telling me the status of my application. This was especially frustrating because the people I had given the Sales Pitch to specifically told me someone would reach out to tell me the status of my application. I also thought the structure of how the Sales Pitch was graded wasn't entirely fair. I was criticized because the questions I asked weren't "specific enough". This is something that could have EASILY been corrected if this had been outlined more clearly in the guideline. The prompt for the Sales Pitch stated to ask questions, but it didn't outline how important it was to make your questions very specific. I made a point of asking many questions during the Sales Pitch. This was also an ENTRY LEVEL position, where you can easily be taught this. To be critiqued on something so harshly when I could've easily prevented this if they just made this more clear was really unfair in my opinion. I had a high level of respect for Glassdoor & really high hopes of contributing as a team member. Because of the way I was treated during the interview process, I've lost that respect.