Google Associate Account Strategist interview questions
based on 251 ratings - Updated Mar 27, 2025
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Associate Account Strategist applicants have rated the interview process at Google with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
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I applied through an employee referral. The process took 1 week. I interviewed at Google (Breslau) in Nov 2013
Interview
I had a a telephone interview with HR from Ireland.
It covered me education, grades, what I know about the position, my previous job resposibilities, why Google, basic questions about Adwords, some analitical and problem-solving skills questions.
I was too nervious (bcs I really wanted to get this job), I think that is why I was rejected. And I was far from perfect at analitical and problem-solving skills questions (but again this is due the fact I didn't control my emotions and could not calm down)
Interview questions [1]
Question 1
1. What processes did you optimize at your previous job and how?
2. Situation: The current level of customer satisfaction is 80%. You have to increase it by 10% in 3 months. What will you do? Describe it step by step.
I applied online. The process took 4 weeks. I interviewed at Google (Dublin, Dublin) in Oct 2013
Interview
Phase 1: Phone interview with HR very straight froward questions about my education and work experience etc.
Phase 2: Phone interview with a member of the team i would join. More questions about my work experience, but also personal fit questions like. What role do you take on in a team ? How would you handle a conflict with a team member ?
Phase 3: In person interview at HQ in Dublin. I had 3 interviews bak to back. The first was with a team leader, the second with team member, and the third with the a team leader responsible for innovation in my market.
The atmosphere during interview was relaxed and friendly. It was more like a conversation with some personal fit questions, questions about Adwords, scenarios. But now and then i got a curve ball question so its important to remain focused.The scenarios were the most difficult questions, but remain calm, listen intently to the question, and allow yourself some time to come up with a well thought through answer and you will do fine.
It also important to let your personality shine through when your asked the lighter personal fit questions like - What interest do you have that are not on your CV ? What kind of person are you outside of work ?
Good luck !
Interview questions [1]
Question 1
How would you go about to figure out why there was a decline in the proportion of first time solve customer issues ?
I applied through an employee referral. The process took 5 weeks. I interviewed at Google in Sep 2013
Interview
A little over 2 weeks after I submitted my application, I was contacted by a recruiter via e-mail. She asked if we could arrange a time to speak over the phone. We scheduled some time for later that week. During that initial phone screening we discussed my interest in the position, my current job, and established a deeper understanding of the role I was applying for.
After about 25 minutes, the recruiter said she'd like to arrange a time for me to speak with someone else who was actually in a similar position to the Associate Account Strategist role. A few days later, this call took place. There were a lot of situational questions.
- Tell me about a time when you overcame a challenge in the workplace
- How have you improved a certain process at work?
- Why Google?
- Tell me about a time when you spoke with a dissatisfied client and what did you do to appease them?
- Name 3 advantages of AdWords
- Have you ever improved the efficiency of a process/task at work?
Despite a lot of nerves, I got a call back and was asked to do an 'onsite' interview with 3 Googlers. I did this via a Google hangout since I was interviewing for a position in another country. Prior to the onsite interviews, the recruiter kindly walked me through how these interviews would be. She gave me lots of details including resources for how to prepare. They were right on point and helped to set a realistic expectation of what these interviews would entail.
The first interview was with the manager of the team. She asked questions about AdWords/Google products and my familiarity with role relevant skills like data analysis and client interaction. Example Questions:
-improvements you would make to your favourite Google product.
-Experence pulling and analysing data.
The second interview was with someone from another language team but in a similar role. She asked a lot of questions that started with, "Tell me about a time when..." or "Have you ever..." Example Questions:
- What accomplishment are you most proud of?
- A time when you took the initiative and led a project
Final interview was with someone else on the team I was applying for. He was friendly and asked situational questions as well as questions related to my personal interests. Example questions:
-What would you bring to the team?
-Why this particular position?
-How do you show creativity?
Overall, everyone I interviewed with was very professional and kind. I liked that everyone was polite, approachable but also to the point. I spent a lot of time preparing and used the following resources:
Glassdoor interview feedback
Google jobs website
Actual job posting description (read this many times so that I could have a firm understanding of the role)
Recruiter--Make sure to ask questions if you're unsure of anything. The lady I worked with was great about letting me know what to expect. It was incredibly helpful in planning on how to prepare.
Interview questions [1]
Question 1
If Google decided to charge g-mail users, how would you recommend implementing this? Would it be sustainable and what would be the advantages and disadvantages?