Google Customer Service Representative (CSR) interview questions

20 minute call with a recruiter. If you pass this you have a 45 minute call with a manager on the team- all standard questions. if you get through this you will have 4 x 45 minute interviews on site or via video call in the Google offices. These test your role related knowledge, problem solving ability, leadership and 'googleyness' ( basically are a team player/ how sound you are etc)

Recruited online through Linkedin. Interviewed with recruiter and asked basic questions. Interviewed with Account Manager and asked situational questions. Interviewed on site (San Francisco, CA) with two account executives and asked various questions. They went with someone with more experience, but overall a great experience