I applied online. The process took 2 weeks. I interviewed at H&M in Sep 2014
Interview
Initially, there is a phone screen. Following the phone screen, there is a one on one interview. You will get asked typical interview questions (i.e. availability, company information, personality, how you handle stress, past experience) as well as profile questions about you (i.e. where you are in life, your career goals, etc.)
Interview questions [1]
Question 1
How would you handle a situation where the customer is unsatisfied with their shopping experience?
I applied in-person. The process took 1+ week. I interviewed at H&M (Doncaster, England) in Jan 2012
Interview
The manager interviewing me was very kind and made me feel at ease. She asked me about my previous work experience (which was limited), I told her about my volunteering and incorporated my skills I had developed from school.
I applied in-person. The process took 4 days. I interviewed at H&M (Milwaukee, WI) in Oct 2012
Interview
It was pretty laid back. They asked basic interview questions. What they look for is someone who is excited to work for H&M, someone with a great and upbeat attitude and someone who understands and has similar values as the company (like working as one team). I came in for a second interview with the store manager and was offered the job during that interview.
Interview questions [1]
Question 1
Why do you want to work for H&M?
Tell me about a time that you dealt with a difficult customer.