Began with a series of questions surrounding how you would approach certain interactions with customers - mainly problem solving and 'what would you do in this scenario' type questions
then got given a description of a person and an outfit they were looking for and you had to go onto the shop floor and choose an outfit, and explain your decision to the interviewers
Quite a casual interview
Interview questions [1]
Question 1
A customer has approached you complaining about a previous purchase from an H&M store wanting to return it, but the labels have been removed and the customer doesn't have the receipt, what do you do?
I applied online. I interviewed at H&M (Brighton, England)
Interview
A fun interview, however very long and at the end they revealed the job was only for a part time role 4 hours a week, which was not made clear in the job ad. Would not have applied if I knew this was the case.
Interview questions [1]
Question 1
They made us pick an outfit for an imaginary customer.
Colloquio formale ben strutturato,con domande specifiche. Sono stata messa mio agio ed è stato molto costruttivo perchè hanno voluto capire anche la mia persona.E' durato poco ma mi sono sentita come a casa