I applied online. The process took 4 weeks. I interviewed at H&M (London, England) in Jul 2024
Interview
Group interview. All sat at a circular table. The main aim the recruiters wanted to assess was how you interacted with other people, whether you were sociable, and whether you were confident enough to ask these individuals questions.
The process includes a straightforward interview followed by an on-the-spot group task, designed to evaluate candidates’ observation, communication, and teamwork skills while assessing how effectively they collaborate under real-time conditions.
You complete an online assesment first and then you get invited to an informal interview asking questions about customer services and how to handle difficult situations. Very straightforward however it is a difficult job to get without experience