HSBC Customer Service Representative interview questions

Applied online.... got phone call.....went to interview....... got job. It's basic customer service that situational questions. Nothing to be scared about. The company had a great bonus structure.... but changed when the company changed the bonuses changed drastically.

face to face interview no hard question, past experience tell us about a problem you encoutered while working with a group & how you resolve it what is great customer seervice how to handle compalin how to accomplish a tough tasks