Follow up application with a phone call to the store manager. Then the district manager reached out to set up an interview. Did one interview with the district manager at a different store location.
I think these were the questions when I took the interview online
Why are you interested in working in retail, specifically the Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks brands?
Tell me about a time you had to deal with a challenging customer/teammate/classmate etc. How did you react? What was the outcome?
What is one of your favorite fashion trends right now? How would you recommend a customer outfit that trend?
What are you most proud of? And what drove you to achieve it?
What has been the hardest you've ever had to work? How did you handle it? What did you achieve?
Tell me about a time you received some challenging feedback? How did you take it? What did you do with it?
Tell me about a time you had to do something that wasn't your responsibility to benefit the whole?
If offered this position, what future plans, if any, do you have that would require you leave?
I interviewed at Hollister Co. (Newcastle upon Tyne, England)
Interview
first stage interview with store manager followed by second stage interview with district manager - fairly standard situational type questions (e.g. if X situation occurred, how would you handle it?) nothing difficult
Interview questions [1]
Question 1
what would you do if a brand representative was underperforming?