Invite to interview from the street followed by in-person interview in store. The store interview involved being asked questions about general character and experience. Questions ranged from "What is your previous experience?" to "If you were an animal, what animal would you be and why?"

1/5 online with AI, no reply and lack of personal experience. Very poor interview service with no email back with a confirmation or decline, such a big company should create a more personalised experience with obligation to reply to applicants.