Hopper Travel Experience Agent interview questions

Lots of steps, but I always received a response quickly. First I had a screening call, then an assignment, and then a two hour interview with four different people, then a short final interview. All the people were lovely, and the interviews were very difficult, however, many of the questions are repeated.

The application process was fairly easy, I saw the ad on hotelleriejobs.com and it redirected me to their website. I took a look and watched the Montreal office video. I was super excited to apply. I got an answer incredibly fast. I got an email I want to say, 3 business days after I sent my resume and cover letter. What I didn’t like was they ask you to do a little “homework” which took quite some time as there are 4 parts with several questions. To make a good impression I sent the homework rather fast and they emailed me back also fast saying they will take a look. They reached out the next Monday and wanted to schedule a phone interview. They weren’t available until Thursday and Friday which I found irritating. Then the phone interview ones and the girl was very professional, trying to lead some answers out of me but all around it took 20 minutes and said I’d get an answer Monday which annoyed me and indicated me I wasn’t picked lol. I had to reach out to ask them what’s up. Basically a long process with no outcome and my time lost. I suggest switching the talent acquisition process to phone interview first and then the homework to see if the person has experience with customer service. It doesn’t lead to false expectations.