I applied through a staffing agency. I interviewed at IBM (Noida) in Jan 2012
Interview
They asked about ITIL incident Problem and Change management and followings Service availability Management, service request fulfillment, Escalation management, Time Management for SLA's, shift roster management, leave and conflict management,Service Level Management,work order management, Reporting, Team management, Training and coordination, Procurement,
1
Top companies for "Compensation and Benefits" near you