I applied online. The process took 2 weeks. I interviewed at Indeed (Austin, TX) in Oct 2020
Interview
It was a video interview, which took about 15 minutes after half an hour of waiting. It turned out to be more of screening rather than an actual interview. The interviewer was super nice and told me that I seem to fit the requirements. She gave me a timeframe for the next steps, which never happened (a week later I got a rejection email).
Interview questions [1]
Question 1
Very classical and basic screening questions such as:
1) tell me about your job experience
2) why are you interested in a customer success role
3) why Indeed
1 phone screening
3 Interviews
You shouldn't ask how much the salary is. They'll tell you the approximate salary at the end of the phone screening if they think you are good.
Since I told them I already got some offers from the other companies, they finished all of the Interviews with 1 week. That was really helpful.
Interview questions [1]
Question 1
What was the most challenging situation in your current company
It was a great review process. Everyone I met with was nice and willing to answer questions. I had a few rounds of interviews with recruiters and hiring managers. It was a quick process in just a couple of weeks.
I applied online. The process took 4 weeks. I interviewed at Indeed in Jul 2025
Interview
I applied online after seeing the opening on LinkedIn and was shortly after contacted for a screen by an internal recruiter. I passed this screen and within a week or so was invited to a first interview, which was a 30-minute presentation followed by some questions with a manager in both Client Success, and the partnered Account Management team. All seemed to go well and I was told I would hear back from my recruiter. I heard nothing for a month, except the couple of times I reached out to my recruiter, who advised that they had heard nothing from the hiring managers, until over a month had lapsed. Then I received a generic rejection email with no feedback, which does not feel fair after my time and efforts.