Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Lidl

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Lidl reviews | Lidl jobs | Lidl salaries | Lidl benefits
      Lidl interviewsLidl Customer Service Assistant interviewsLidl interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Assistant Interview

      Jan 26, 2017
      Anonymous Interview Candidate
      Great Yarmouth, , , England
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Lidl (Great Yarmouth, , , England) in Dec 2016

      Interview

      Applied on line and a few days later I had a telephone interview, this was very standard stuff Why do you want to work for Lidl etc took five minutes. Another couple of days passed and I was invited to interview. This was broken down into three stages; Work trial sorting through fruit and veg and cleaning some glass, they approached you while you were doing this asking things like what you're doing now what you're looking for etc, I'm not entirely sure what they get from you from this bit though over than some free labour. Secondly we had to do a bit of roleplay on the till, this was fairly easy just pretend to scan some things through and act like a by the book sales assistant I assume this was to throw you a bit of a curveball and see how you cope with unexpected pressure. After that was a face to face interview asking in a little bit more depth some of the questions you'd been asked earlier, however at this point they didn't really ask me much and mostly sat there telling me about the role, they noticed I knew an employee of theirs from working with her before in another company, they gave each other a look which at the time I felt was a good sign as they often say who you know helps more than what you know but this turned out not to be the case and perhaps resulted in the opposite? It felt at this stage like they'd already made up their mind and it was a very much going through the motions of phase. They said I would find out before Xmas (interview was a few days before) On the 23rd I believe I found out I was not successful, no real reason given just the copy and paste more suitable candidates answer, I was very unclear what had gone wrong as I had misinterpreted the interview as going well. I would apply again in the future despite my experience as it is a well paid job but I would be sure to ask more questions to them, my advice ask for a little feedback while you're there.

      Interview questions [1]

      Question 1

      Why do you want to work for Lidl?
      Answer question

      Other Customer Service Assistant Interview Reviews for Lidl

      Customer Service Assistant Interview

      Apr 9, 2025
      Anonymous employee
      Peterborough, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lidl (Peterborough, England)

      Interview

      It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.

      Interview questions [1]

      Question 1

      What would I describe excellent customer service as
      Answer question

      Customer Service Assistant Interview

      Oct 14, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Lidl

      Interview

      First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.

      Interview questions [1]

      Question 1

      What do you know about Lidl
      Answer question

      Customer Service Assistant Interview

      Oct 23, 2024
      Anonymous Interview Candidate
      Hove, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Lidl (Hove, England) in Sep 2024

      Interview

      It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.

      Interview questions [1]

      Question 1

      Tell me about yourself Why do you want to work for Lidl Describe a time when you’ve given exceptional customer service.
      Answer question