Lloyds Banking Group Customer Service Interview Questions

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Lloyds Banking Group

Engaged Employer

Customer Service Interview

Nov 15, 2024

Anonymous Interview Candidate

Leeds, England

Other Customer Service Interview Reviews for Lloyds Banking Group

Customer Service Interview

May 22, 2026

Anonymous employee

Edinburgh, Schottland

Accepted offer

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Lloyds Banking Group interviews Lloyds Banking Group Customer Service interviews Lloyds Banking Group interview

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Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

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Followed companies

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Job searches

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Top companies for "Compensation and Benefits" near you

HSBC

3.7★Compensation & Benefits

Tinkoff Credit Systems Bank

4.1★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Sberbank

4.2★Compensation & Benefits

Customer Service Interview

Nov 15, 2024

Anonymous Interview Candidate

Leeds, England

Other Customer Service Interview Reviews for Lloyds Banking Group

Customer Service Interview

May 22, 2026

Anonymous employee

Edinburgh, Schottland

Accepted offer

No offer

Positive experience

Average interview

Application

I applied through a recruiter. The process took 4 weeks. I interviewed at Lloyds Banking Group (Leeds, England) in Mar 2024

Interview

I am on stage 2 for video interview. And looking for questions what they actually ask so that I can get prepared. Stage one of interview with recruiter was quite good

Interview questions [1]

Question 1

Why do you want for Lloyd’s bank

Answer question

Positive experience

Average interview

Application

I interviewed at Lloyds Banking Group (Edinburgh, Schottland)

Interview

Ask you questions on experience so far and what makes you a good candidate for the role, they also provide training but you need to align to the values trust sustainability and boldness

Interview questions [1]

Question 1

Past experiences and what I’m currently doing

1 Answer

Customer Service Interview

Oct 27, 2024

Anonymous Interview Candidate

Declined offer

Negative experience

Average interview

Application

I applied online. I interviewed at Lloyds Banking Group

Interview

Was 2 stages telephone and face to face with team leaders. They were asking questions very quick and I didn’t understand. They were writing as I spoke. Didn’t really seem interested in my answers

Interview questions [1]

Question 1

Why do you want to work here

Answer question

Customer Service Interview

Aug 8, 2024

Anonymous Interview Candidate

Warwick, West Midlands, England

No offer

Neutral experience

Average interview

Application

I applied online. I interviewed at Lloyds Banking Group (Warwick, West Midlands, England) in Jul 2024

Interview

The interview process was fast after the application got an email after a few days to write an online test and after days got an interview invite but it looked like they already had a candidate in mind they also gave feedback fast

Interview questions [1]

Question 1

1. About core values boldness, trust, inclusivity etc 2. what do you do for fun 3. Role play where they are customers and they tell you to greet them like a customer service personnel

Answer question