Lloyds Banking Group Customer Service Representative (CSR) interview questions

Remote style Microsoft office teams interview competency based interview style, approx nine questions in total based upon requirements of the job role advertised, time involved approx 40-50 minutes up to a maximum of one hour

The online interview process started with some basic numerical tests and then went on to situations where you were given a briefing to read and then were asked a set of questions about what you would do