Lowe's Home Improvement Assistant Store Manager interview questions

Contacted quickly as an internal candidate. Looking for specific examples of experience based on different situations. Situations include conflict resolution, people management, and resolving customer complaints. The interview was conducted by the Store Manager and the Human Resources Manager together. There are maybe ten questions that are revolved around customer service and basic retail.

multi-step with two managers. 3 step process 1. hr manager 2. store manager and hr manager 3. store manager. ask a lot of questions about leadership history. ask about diversity. ask about customer service. ask about honesty