Lowe's Home Improvement Customer Service Associate I interview questions

The interview process starts with the HR representative and then if you called back depending on what department and what title. The questions are different depending on the level of employment and for CSA positions questions are simple asking things like, "name a time where you had to complete a task where you had to go above and beyond for a customer."

two to three interviews, one with hr manager, then with an assistant store manager and finally the store manager for a possible job offer...it just depends on if they like you or not. Interviews are all situational based and wanting to know what you have done in the past too take care of customers.