Lowe's Home Improvement Customer Service Associate I interview questions

All hiring is done after a computer has filtered through your resume, and the online test you take. This goes for any positions you may be interested in once you are working for the company. Meet with HR, then 2 Managers. 1 week till hired.

Was contacted by phone a couple weeks after I applied for the job. She was the HR Manager at the store I applied too in Fargo, ND. I was not available for a sit down interview at the time, so we scheduled a phone interview for later that week. The interview with the HR manager was personal and in my opinion wasn't hard. When have you had to go out of the way for a customer..., When did you have an argument with a co-worker..., When have you had to sell something.... Very normal questions. We then set up a time for me to do a phone interview with the store manager the next day. His questions were basically the same except for maybe 2. Both lasted no longer than 10 minutes. Was contacted 5 days later to take a drug screening (mouth swab). I then was offered the job 3 days later.