Lowe's Home Improvement Customer Service Associate interview questions

1 interview with the HR manager and the store manager. Very well organized. Typical customer service questions about the time you provided good customer service how do you deal with difficult customers. Drug screened and background check after the offer and confirmed a few days later.

Basic interview. Multiple questions mostly about past experience helping customers or working in a team etc. read about basic personality type interview questions and you'll be fine. They mostly just care that you can think on the fly. If all else fails just remember EVERYTHING centers on making the customer happy no matter what. You can really get ahead by using certain buzzwords such as "wow customer service"