Lowe's Home Improvement Customer Service Associate interview questions

Applied online, received a call for an interview, interviewed with HR and what would become my direct supervisor. The interview was friendly, and I ended up getting offered a much better position than I applied for. Questions were very concrete and primarily focused on how I handled various situations in the past that may have corollaries in my future job.

I did an application online and within 3 days I was called for an interview. It was actually a pretty easy interview being that I was kinda nervous. I had actually used this review to study questions and answers, so I felt pretty good about myself after answering all of her questions. About 7 of the questions were behavioral, 2 were about myself, and maybe 1 about the company itself. She let me know I had a very good chance at the position being I was very qualified and asked me if I could bring positivity to the company because that's what they are looking for in an employee at Lowe's. She then handed me a couple sheets to read over that told me about the limitations of the job and everything that would be expected of me. She explained that if I got a callback that by entering in my qualifications and stipulations of the job, their systematic computer system would offer me a pay rate when I come back in to complete the 2nd part of the interview. She told me that if she hasn't gave me a call within three days to call her after 3 by that following Monday. Needless to say, I heard from her the exact same day as interview and she offered me the job. The job was a seasonal outdoor lawn and garden job, customer service associate, so she let me know a little bit more about the reasoning of the hired position being considered as seasonal, until after about 4 months if they are satisfied with my employment and work ethic, they will be able to offer me something fulltime with the company. This is actually good for me too so that I will be able to make a decision also, and have time to think about all the perks and benefits that come along with being a fulltime Lowe's employee. She also stated that in the near future after a set amount of days, if I am hired on career wise with the company, I will be able to take part in a possible pay increase, and if I want to try out a different position, say with air conditioning, then there's a possibility I could go to a different department as well. I went in 3 days later for my drug test, which was a swab test that they send off to a lab. She did my background check and had me sign and initial a few things, and made copies of all my needed documents. We then went over my pay scale, and then she told me as soon as they receive my lab work back, I will be called in for orientation, which she was hoping she would have that started within about a week and a half. She let me know on that Monday, if she had not called me by Wednesday of the next week to give her a call back.