The hiring process was somewhat fast and stream lined. First there was an appointment for an interview set up by the HR person. Then that interview included questions asking for verbal examples of past situations on a previous job where by you helped a customer or solved a problem for a person in a retail setting. other questions were of a similar fashion asking you to tell of your experiences or situations where you helped or resolved or reported a situation to a manager where necessary. Then a manager comes in and basically asks you some very similar questions during that same visit. All this while taking note of your responses.