Macy's Account Manager interview questions

Very unorganized and not punctual for the interview. The interviewing manager was not dressed appropriately for the interview. Visible tattoos and facial piercings are not a professional appearance in any managerial position

Easy interview, hired on the spot. I was asked basic questions about how you would handle a difficult customer, etc. Tell me about a time you weren't sure what to do, what did you do, resources.