I applied through an employee referral. I interviewed at Macy's (Tigard, OR) in Apr 2014
Interview
they will ask goals about your sales experience and how you would handle certain retail situations
they will ask how you are at goal setting and accomplishment
they will ask how you are working with teams and as individuals
Interview questions [1]
Question 1
How would you handle a return if it was outside of the return policy?
I applied online. I interviewed at Macy's (Miami, FL) in Mar 2017
Interview
I applied online and received an email 2 or 3 days later asking me to scheduling an interview. I applied for the Clinique Counter Manager position, but when I went for my interview the lady who interviewed me introduced herself as the Clinique Counter Manager. I didn't say anything about the position because I figured that she would eventually explain what was going on, but instead she conducted an interview like normal. The interview took maybe 10 minutes, just basic getting to know you questions, and then at the end she offered me a part-time position. I finally told her that I thought I was interviewing for a counter manager position, and she shrugged it off and said that they only had a part-time position available at that time. She asked me to come back the next day to meet the store's cosmetic manager and do some paperwork, but I ended up canceling and told them that I wasn't interested in a part-time position.
Interview questions [1]
Question 1
asked me to describe my past work experience in more detail
I applied online. I interviewed at Macy's (Rancho Cucamonga, CA) in Aug 2015
Interview
You have to apply online and during the application process there will be a personality test you need to take in order to be considered for the next step. After the application is done, you have to check your emails daily to see if you have an invitation for an interview or a "not at this time" notification. At interview, please dress like your already hired (no jeans, no tenis shoes) Smile a lot and be friendly as this is a customer service job and thats what they are looking for: knowledgeable and friendly staff.