I applied online. The process took 5 days. I interviewed at Macy's in Aug 2012
Interview
Total 5 rounds of interview. 1st round with the in-store hiring manager (somewhat along that level) who gave the go-ahead for interview with the Cosmetics manager. The Cosmetics manager passed me, and brought me to the Counter manager. Then I met with the retail coordinator. And finally a last round of structured phone interview with Estee Lauder itself. Questions include rating your sales experience, if you're comfortable applying makeup on customer's face, how would you recommend a product to a customer, describe a time you delivered good customer service, how would you handle a difficult co-worker etc.
Interview questions [1]
Question 1
What do you think makes a good customer? Are you someone who sells the product or an experience?
I applied online. The process took 3 days. I interviewed at Macy's (San Francisco, CA) in Nov 2010
Interview
Applied online in 2009 during early November. I had previous retail management experience but since I was relocating before I found a job I applied where I knew I had the better chance of being hired. My application was responded to within about 24 hours for an interview set up which I did the next day. There were about 15 other people waiting for an interview (holiday help mostly) and I got lucky enough to meet the cosmetics manager who noticed my resume and set me up with an interview with my vendor. From there I did a personality test and then met with my vendor who instructed Macys to hire me. It was a 3-4 interview kind of process.
Interview questions [2]
Question 1
Describe one positive experience and how you handled it.
I applied online. The process took 1 day. I interviewed at Macy's in Dec 2010
Interview
Easy questions were asked. I was looking for a cosmetic associate position and they informed me that they are already in process of hiring someone but will keep my application on file!
Interview questions [2]
Question 1
Describe a time when you had to multi task - how did you do it and what was the outcome.