Medtronic Customer Service Representative interview questions

Sweet and to point. Staff was friendly, professional and asked standard interview questions. Nothing out of the ordinary. Called me in for a second interview before calling with an offer.

Contacted by their internal recruiter initially and had a phone interview with her. Next was a phone interview with the hiring manager, followed by an in person interview (which was okay but I wasn’t really my usual self, maybe due to nerves), after which I was given a personality assessment. Once my results came back I was contacted by a senior rep to set up an interview, which was more casual and not as structured as the first. Again, I was asked to meet with the hiring manager and definitely showed him my personality that time, found out I was one of three top candidates, and was told there would be at least two more phone interviews with his peers. Once those were done, I was asked to interview with the manger and his AVP for a final decision as to which of the three of us would be chosen. I prepared a 15 minute presentation showing my success in previous careers, provided binders with the slides to both interviewers, then answered several organized questions from the AVP that were situational regarding how I handled challenges and set backs in the past. I answered honestly, with specific examples, and made sure my personality and sales approach was reflected in my answers. They told me they were making a decision and offer the next day. I received a call from the manager with a verbal job offer within 24 hours. The process was long and rigorous. I followed up every interview with a thank you email to the interviewer and a reason I was the best candidate for the position, and tried to analyze each interview as to how I could change and improve for the next one. Felt like I did an excellent job on the last one, and most important, and it was because I learned from, and improved upon, all the others. So, a very demanding interview process, but it caused me to be on my “A” game and really highlight and appreciate the success I’ve achieved over the years in my sales career.