I applied online. I interviewed at Meltwater (Atlanta, GA) in Sep 2017
Interview
If you've read other Glassdoor reviews, you'll know the interview process is strange. I applied online and did not receive a message back until a month later. The process consisted of a phone interview and an in-person interview (group portion followed by an individual evaluation). While the phone interview with the Talent Director was great, I would say it shied away from the fact that this isn't the traditional Client Success/post-sales Account Management position -- it's a quota-carrying sales role, flat out. It's even lumped in with the Client Acquisition sales department. The group interview happened several weeks after my initial phone interview, and I could immediately tell it wouldn't be a good fit personally. Honestly, I thought it was a scam with the "great pay and benefits!" sign outside of the door and the frequent mentioning of how experience didn't matter. There were also unlimited spots to fill -- if candidates were impressive enough, they said they'd bring on everyone.
My group consisted of 12 candidates, a Talent Director, a Regional Manager, and a Managing Director. Primarily, of recent college grads or young adults interested in a new career path (i.e., two former NFL dancers, ex-military, etc.). The first half was spent learning more about the company and the Client Acquisition/Client Success positions. The second half was for the candidates -- we were asked to introduce ourselves and speak about our greatest achievement, do a group exercise pitching a company that could use Meltwater, and to "sell" our favorite hobby to the group. They then dismissed the group and called candidates back for individual interviews if they were interested. My individual interview lasted over an hour and was more intense. I did two mock scenarios/calls, and was repeatedly asked about my drive and why I wanted to be in sales (I have a background in SaaS Customer Success and thought that's what this position was primarily -- not sales). I received a rejection email the next day saying I was highly qualified but that they hired based on the "chemistry of the current team" and environment. The one other person from my group with SaaS experience received the same email.
Overall, this IS a typical sales role and they're looking for hungry self-starters that they can mold to make them money (that's not a bad thing -- just not what I was looking for and not like the other account management/success roles I've held). The sales aspect took precedent in the interview process over any other relevant or necessary skills, so be prepared to talk a lot about that. Another Glassdoor review mentions being flashy, and that's on par with what they're expecting. The candidates that demonstrated the biggest personalities seemed like they'd be the best fit. (Believe me, I'm outgoing with a big personality. But... professionalism, amirite?)
Interview questions [3]
Question 1
In-depth discussions into each of my previous roles and why I left.
I applied online. I interviewed at Meltwater (Cape Town)
Interview
The HR tried to call me twice. But I missed the call. I called back but was not able to get in touch with the HR. They called me back the next day, and I again missed the call. I then called back, and I spoke to the the lady who tried to call me.
She also explained that they will be inviting me to come in for a session the next week and then, there would be a group interview on the following Saturday.
I then received an email inviting me to attend the session where they will be showcasing the company and the services.
I applied through an employee referral. The process took 1+ week. I interviewed at Meltwater
Interview
I applied through an employee referral. I got an email to set up a 15-30 min phone interview and the lady requested we do it the following Monday (6 days after the email) at 5:30pm. I felt a little confused as to why it needed to be so late and if it was just a phone screen then why did I have to wait 6 days. The woman emailed me at 5:30 that day and asked if I could still chat, after I said yes she then said she needed to push the convo for another hour. She called at 6:45 and spoke to me for 10 minutes where she asked no questions about me. She invited me to the meet and greet for Wednesday and hung up. She told me no info about the meet and greet and she knew I was going to have to come from out of town.
The next day she emails me very general info about the meet and greet (when and where) and that is it. I spent a good amount of money on transportation to the meet and greet. I chatted and asked questions with about 20ish other candidates. It was very casual and actually very fun (if you aren't a sorority or fraternity person then you might not fit in). Then I left. I heard nothing from them after. I emailed to say thank you and emailed a week later to check in and received no email back. Overall, the company is a very unprofessional and young. Don't apply if you are over 30. No one was older than 28-29.