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      CSAM - Customer Success Account Manager Interview

      Jun 11, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through college or university. The process took 4 weeks. I interviewed at Microsoft in Jun 2024

      Interview

      one phone call with a CSAM, and one loop interview with 3 professionals. Terrible, the first phone call i have was not a recruiter or a HR, is a dude working at MSFT for over 20 years and he did not introduce himself at all, literally asked him at the Q&A and he shared he is a CSAM...When I asked when should i expect for the next step, he was like "I should have a answer for you but I actually don't know." The loop interview is even crazier... It was set for 45 mins each, the last two interviewers who were CSAM are fine, but the first dude told me it's his first time being a interviewer, asking me questions for 12 minutes and it's done. Can you believe that? So I asked him some clarifying questions and asked about the jobs and we ended the interview like 26 mins. I was too stunt to even say anything.

      Interview questions [1]

      Question 1

      Why MSFT? Why CSAM? Tell me about a time you deal with a difficult customers.
      Answer question

      Other CSAM - Customer Success Account Manager Interview Reviews for Microsoft

      CSAM - Customer Success Account Manager Interview

      May 7, 2026
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Microsoft (New York, NY)

      Interview

      First round first, followed by three interview rounds for the final round in a few weeks. Third round was 3 rounds with 5-10 mins intervals. I really loved interviewing with Microsoft. Each interviewer seemed like people I would also love to work with.

      CSAM - Customer Success Account Manager Interview

      Jan 14, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Microsoft

      Interview

      Reach out by HR recruiter, then 3 interviews with manager and team members. After interview a follow up with recruiter that I was preferred candidate and salary/bonus negotiations. This was my third time applying and first experience with interview process.

      Interview questions [1]

      Question 1

      Technical questions related to DevOps and coding.
      Answer question

      CSAM - Customer Success Account Manager Interview

      Dec 30, 2025
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 1+ week. I interviewed at Microsoft (Sydney) in Dec 2025

      Interview

      It was amazing. There were three rounds. Started with phone screening, then meeting with recruiting manager, and then the director. The process was smooth. The interviews were back to back - almost everyday.

      Interview questions [1]

      Question 1

      tell me about yourself? why Microsoft?
      Answer question

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