Microsoft Technical Support Engineer interview questions

The interview process was divided into two sessions. The first part was with a manager, and the second was with a hands-on technical team member. I was asked questions across both technical and behavioral domains. The overall tone of the interviews was warm, professional, and encouraging, which helped me stay relaxed and focused. It gave me a very positive impression of the company and its culture. The technical questions were broad in scope. I was asked to define key concepts as well as to respond to scenario-based questions using the STAR method. These questions were aimed at understanding how I would approach real-world technical challenges, rather than testing rote knowledge. Overall, the interview was well-structured and respectful. It felt like they genuinely wanted to understand how I think and solve problems — not just what I’ve memorized.

The position had just been posted, and I submitted my application within the first 24 hours. A couple of weeks later, a recruiter reached out to me via email to schedule an initial screening call. The screening was quick and straightforward. After that, I received a few more emails to confirm the technical interview rounds. I had two long online interviews scheduled on the same day, during which I spoke with five different managers. The questions were fairly standard and closely related to the role. Toward the end, there were some "bonus challenge" questions, but even those were manageable. Overall, it was a positive interview experience