Application form. Interview, 2 persons present. Typing test. Was shown office & call centre. Friendly and accessible. Despite not receiving an offer they gave good feedback and encouraged me to apply in the future.
I applied through a staffing agency. I interviewed at NHS (London, England) in Jan 2015
Interview
It was just okay. The interview was an all day process. It was full on assessment day, with speakers and videos to watch. There was role play, a competency test, and the standard English test.
Interview questions [1]
Question 1
What would you do if you had a patient on the phone but your break was due to start in two minutes.
I applied online. The process took 2 days. I interviewed at NHS (Bridgwater, England) in Aug 2019
Interview
You apply, get your interview with your date and time. Turn up, wait for the receptionist to call who you will see through. Go into an interview room with either 1 or 2 person(s). Then it is an informal discussion of why you want to work there and explaining about yourself.