Glassdoor users rated their interview experience at NTT DATA as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for IT Service Desk Analyst and rated their interviews as the hardest, whereas interviews for IT Service Desk Analyst and roles were rated as the easiest.
The hiring process at NTT DATA takes an average of 14 days when considering 1 user submitted interviews across all job titles. Candidates applying for IT Service Desk Analyst had the quickest hiring process (on average 14 days), whereas IT Service Desk Analyst roles had the slowest hiring process (on average 14 days).
I was introduced to the company by one of my former colleagues. The recruitment process was extremely lengthy, disorganized, and lacked any clear structure. Initially, I was interviewed by a recruiter — I had no idea who they were or what role they held at the time, which I only discovered later. Following that, an interview was scheduled with the department manager; however, they did not attend the meeting. Instead, after about ten minutes, someone else joined the call — the individual I was apparently supposed to replace, as they were leaving the company.
This person spoke openly about the difficult working conditions and challenges within the team. He provided feedback during the meeting itself, stating that I had strong knowledge both in technical areas and in management, and that I brought significant professional experience. They then mentioned that a further interview would be necessary — this time with the company’s client — as it would ultimately be the client who decided whether or not to proceed with me. I found this highly unusual. In all my years of professional experience, I had never encountered a situation where a company would hire a manager based on whether or not the client personally liked them.
The day of the client interview arrived. As both employees and previous interviewers had warned me, the client — a woman — turned out to be extremely unprofessional: unqualified, arrogant, and discourteous. Throughout the interview, she went out of her way to belittle me while continuously praising herself. The second person in the meeting appeared clearly unsettled and made efforts to defuse the tension. I, on the other hand, was in a state of disbelief. I couldn’t comprehend whether this was truly meant to be a professional interview.
Following the interview, I received no communication or feedback from the company — I was completely ghosted. After persistent follow-ups, I finally managed to obtain some feedback through my former colleague. They informed me that this client had the final say in everything, including decisions that affected internal company affairs. Reportedly, she described my performance as "terrible," though I strongly believe her remarks were rooted in personal jealousy rather than objective evaluation my colleague said.
I eventually wrote and submitted my own feedback to the HR department and thanked them for the opportunity.
Interview questions [1]
Question 1
The questions in the first round were aligned with the role (which I had insisted they provide by requesting the job description). However, in the final round, there were no professional questions per se; I was merely subjected to the client speaking at length, praising herself.
Entrevista con una persona de recursos humanos. Duración de media hora aproximadamente. En mi caso fue por remoto. Explicación de la política de la empresa, objetivo, plan de carrera. Luego preguntas personales, tanto laborales como externas...
Interview questions [1]
Question 1
Stacks preferidos. Proyectos hechos.
Que buscaba en la empresa...
La entrevista fue clara y profesional. Me consultaron sobre mi experiencia previa y responsabilidades en trabajos anteriores. El proceso fue organizado, respetuoso y dio una impresión positiva de la empresa.