I completed a few rounds of interviews, Nice people but they low balled me for salary. I denied the offer due to low pay and high demands from therapist in regards to hours worked.
I applied online. I interviewed at Optum (Phoenix, AZ) in Sep 2025
Interview
First came a phone interview then a few days later got a call to schedule a teams interview with both the manager and supervisor of the department. Next step is to wait and see if you hear back with a job offer by phone or email. Be prepared for a lot of STAR questions.
Interview questions [1]
Question 1
Describe a time when you had yo deal with a difficult customer and how did you handle the situation? Where you able to help? What was the outcome?
3 people panel, they took turns to ask questions and they gave room for me to ask questions as well. I think they covered all topics and necessary questions. They were also transparent about their process and how many people applied.