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      Customer Support Analyst Interview

      Feb 1, 2023
      Anonymous employee
      Galway

      Other Customer Support Analyst Interview Reviews for Oracle

      Customer Support Analyst Interview

      Dec 7, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 months. I interviewed at Oracle

      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Oracle (Galway) in Sep 2022

      Interview

      Straight forward, one short screening over phone call followed by a one to one interview. Interested in knowing your motivations, experience and why you think you would suit the role.

      Interview questions [1]

      Question 1

      Discuss customer facing / technical roles you’ve had in the past. Where do you see yourself in 5 years? How do you think you’d fit in at this role?
      Answer question
      2

      Interview

      So first I spoke with a recruiter on the phone. It was fairly easy questions, not too much about me but more about what kind if job this was going to be. Then I interviewed with a manager on the phone as well. They asked me more about myself and got more in depth with the day to day work I would be doing in the position. Last I interviewed in person with the person who would be my manager. Asked me more about myself and a few general technical questions. Then I later received an offer. Whole process took 3 months though.

      Interview questions [1]

      Question 1

      When was the last time you had to learn a new technology and how did you go about it?
      Answer question
      2

      Customer Support Analyst Interview

      Dec 15, 2017
      Anonymous Interview Candidate
      Colorado Springs, CO
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Oracle (Colorado Springs, CO) in Dec 2017

      Interview

      Made it through two phone call interviews then did not make it to the in-person interview. The first phone interview went well and the woman who interviewed me was very nice, on the second one there was a different woman who interviewed me and she wasn't nearly as nice and it made me nervous.

      Interview questions [1]

      Question 1

      Tell us about a time when you had to deal with an angry customer
      Answer question