I applied online. The process took 5 days. I interviewed at Primark (Cardiff, Wales) in Apr 2019
Interview
pretty chill interview, walked in and waited for the manager. She came over and took me to a meeting room, where I was asked a few basic retail scenario questions (customer wants something in the window but it’s out of stock, angry customer), and then got some questions about experience in a team and my CV. Got a response two days later and had my induction the following week. Just make sure you do the talking because they ask the questions and sit there.
Interview questions [1]
Question 1
A customer wants something that’s displayed in the window but it’s out of stock. What do you do?
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?
Was good not too hard.
Normal questions that you’d expect in any retail interview to be honest.
Questions such as why do you want to work here and what’s your biggest weakness and so o.
I applied online. I interviewed at Primark in Jun 2026
Interview
Simple competency questions and also availability questions etc. , easy enough to answer, lovely lady interviewing me, overall good experience even if you dont get an offer god experience to do.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision and how you dealt with it.