Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
I applied online. The process took 2 weeks. I interviewed at Primark (Exeter, England) in Feb 2020
Interview
very comfortable and relaxed, multiple scenario and skills questions. Probably was around 20-30 minutes long. Interviewer was very friendly. Were impressed with my research sheets, so make sure you do one if you want to impress!
Interview questions [1]
Question 1
Q: a customer has asked if you have a dress in another size, you check the stock room and they don't have the size. What do you do?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?