Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
I applied online. I interviewed at Primark (Bristol, England) in Sep 2022
Interview
Had a group interview with them that had group exercises and had a small role play element in the interview as well. There were 8 us. They asked us to make a pair and tell a the other a weird fact about each other and repeat the fact to see if we would remember it. The also had a zombie apocalypse scenario question. Then they asked us to organise some clothes and had us explain about why we had done it that way. Then they pretended to be a customer asking about one thing (for me it was about a refund but they didn’t have the receipt with them) and how we would react to said customer.
Interview questions [1]
Question 1
List ten things that would help you survive a zombie apocalypse in Primark?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?
