Normally, you go to the customer service desk and there will be someone waiting for you there. Primark plans all their job interviews on 1 day.
The person will take you to the back office and you will be interviewed by someone from HR or a manager. They have a standard paper with questions they ask, but it's really basic stuff. Present yourself and then come the questions about Primark. Takes about 15 minutes total. I was told I was going to get an e-mail in 1 week max.
I applied online. The process took 5 days. I interviewed at Primark (Dublin, Dublin) in Jul 2020
Interview
Easy process asked questions about retail in general and dealing with difficult customers. The lady was lovely and it was more of a casual chat which helped with the nerves. Was explained what would happen if I get the job
I applied online. I interviewed at Primark (Aberdeen, Schottland) in Mar 2016
Interview
straightforward, competency based, manager was very friendly and reassured me before the interview so it all went well considering it was my first time. thankful I got the offer though
Interview questions [1]
Question 1
Tell me about a time you displayed customer service