Straightforward. Customer service questions asked as well as previous work experience. Good interview process and quite enjoyed it. Be ready to explain how you demonstrate customer service skills in retail environments.
Interview questions [1]
Question 1
Tell me about your previous customer service experience.
I applied online. The process took 2 days. I interviewed at Primark in Jun 2023
Interview
Very nice and very professional. Two interviewers who were easy going. Interview was 30 minutes long asked scenario questions like if one fitting room was packed would you tell customers to wait or direct them to a different fitting room allowed for questioning about the scenarios which enabled me to answer better .
I applied online. I interviewed at Primark (Marble Arch, England) in Oct 2023
Interview
-lasts about 10 mins, fairly easy questions about your abilities, experience and working hours. The manager asks for your maximum working hours and as well as your minimum working hours, they then move onto why you would like to work on primark, and what you can offer