One interview and then a training session that you did in the evening when the store was closed, before your first official shift. The interview took about 30 minutes and the training session took about 4 hours.
Interview questions [1]
Question 1
What would you prioritise out of a customer asking for help, a pile of t-shirts that have fallen on the floor, and a rack that needs re-organising.
Straightforward. Customer service questions asked as well as previous work experience. Good interview process and quite enjoyed it. Be ready to explain how you demonstrate customer service skills in retail environments.
Interview questions [1]
Question 1
Tell me about your previous customer service experience.
I applied online. The process took 2 days. I interviewed at Primark in Jun 2023
Interview
Very nice and very professional. Two interviewers who were easy going. Interview was 30 minutes long asked scenario questions like if one fitting room was packed would you tell customers to wait or direct them to a different fitting room allowed for questioning about the scenarios which enabled me to answer better .