Primark Sale Assistant interview questions

Arrived 10 minutes early and was put in the canteen The woman who interviewed me made me feel very relaxed and made good conversation before an during the interview so it wasn't as intense. Was asked about times when I have had to make a tough decision, hobbies, when I've had to explain something in detail to somebody.

Emailed to tell me that I had an interview and was rung to confirm a date and time. On the day I went to the upstairs customer services and was given a slip with my name and brought to meet the person interviewing me. I had to wait a while in the lunch room as she hadn't been informed that I was there but she apologised and was really nice and friendly. The interview started off with confirming my name and the position and hours that I had applied for. Then I was asked about any previous experience in retail, which I had some voluntary experience in charity shops. I was asked questions such as the hardest situation I had to deal with, how I dealt with it, when I worked well as a team, when I gave good customer service, why I wanted to work at Primark and what their biggest competitor was and why.