I applied in-person. The process took 1+ week. I interviewed at Publix (Ocoee, FL) in Aug 2013
Interview
My grandma is a regular at the store so she talked to the manager for me and I applied. I called like every 2 days or so to check my application status. I called on a Wednesday and one of the managers told me to come in on that Friday for an interview. I was super excited because I was sure I had the job. They asked me questions about me, what good customer service was and stuff. After the interview, I thanked her and I was told I would get a call that Monday if I got the call. I never got the call. So on monday I called to confirm I didn't get it and she said yeah sorry and told me they would be hiring again in 3 months.
I applied online. I interviewed at Publix (Tampa, FL) in Feb 2009
Interview
I applied at the in store kiosk and received a response within a week. Make sure you arrive at least 10 minutes early and dress nicely. Image is important especially when they hire cashiers. The interview was simple and laid back. They usually already know they're going to hire you when you go in for the interview, but if you don't dress the part or fail the interview process they won't bother with you.
The manager will ask you why do you want to work at Publix? How do you handle particular situations. They will confirm what days/hours you're available for. Then the rest of the interview will be casual to try and gauge your personality. He asked about what is my most proud accomplishment, what I plan on doing with my major and where I'd like to go to college. After bantering he told me my hourly pay and asked if I'd be willing to take a drug test. Once they ask about the drug test you are hired if they don't ask you that it's safe to assume you will not be working with them.
When interviewing you have to give answers they want to hear so don't try to be aggressive during the interview process. I've heard about interviews where kids have been too honest or nonchalant. For example when they ask what would you do if a customer doesn't want help don't respond and say that you wouldn't bother with them because they said they don't want help. You respond by showing how you'd implement your customer service skills to let the customer know that you're available and if they do have any questions you can help and just be courteous. As long as you focus on customer service and wanting to be apart of the Publix team you will get the job. It's an easy interview.
Working with Publix can be fun, it's important to get to know your co-workers and be on everyone's good side. It's a tight-knit family and the benefits and flexibility are superb. Don't be afraid to voice your opinion to managers once hired because they like assertiveness. So if you feel overworked and not appreciated tell them, but be careful how you tell them. Opening the doors to those conversations are key to being able to move up and assure your raises.
Interview questions [1]
Question 1
What would you do if a customer did not want help?
I applied in-person. The process took 1 week. I interviewed at Publix
Interview
It's very hard to get into Publix. It is recommended that after you submit your application you introduce yourself to the manager and come back to speak to them from time to time to let them know that you are still interested in a job. I only had one interview where I also offered the job contingent upon my drug test.
Interview questions [1]
Question 1
I don't remember. I applied over 5 years ago. Sorry