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      Director of Technical Support Interview

      Dec 8, 2025
      Anonymous Interview Candidate
      San Diego, CA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ServiceNow (San Diego, CA)

      Interview

      The position consisted of 7 rounds of interviews total. The first with the recruiter, the next with the hiring manager, then three focus interviews with what would be the direct reports for the position, the next with senior leadership and the final with human resources. Each session was allotted 45 minutes each and was all conducted via video conference.

      Interview questions [1]

      Question 1

      Describe a time when there was conflict within your team. How did you manage it.
      Answer question