I applied through an employee referral. The process took 2 weeks. I interviewed at ServiceTitan (Glendale, CA)
Interview
I was contacted first by the recruiter then received an over-the-phone interview with the team manager. An on-site interview followed wherein I was interviewed by members of the support team followed by a 1:1 interview with the team manager.
The interviewers brought an open and relaxed atmosphere while also asking questions that focused on teamwork qualities as well as compatibilty with the team as a whole.
I currently only completed phase one of the process. It was challenging but I wouldn’t say too hard. They have you submit video of yourself and complete a few questions with a “sandbox” version of their CRM
I applied online. I interviewed at ServiceTitan (Eriwan, ) in Apr 2024
Interview
The overall process consisted of 4 stages: the first one was a 30-minute screening with the HR, then an on-site assessment test which was followed by two on-site interviews, including a mock call session. The overall process was well organized and the TA in charge always provided feedback and updates regarding the next stages in a timely manner. The 2 main interview stages were quite interesting and engaging.
Interview questions [1]
Question 1
I was asked a variety of questions but the overall focus was on behavioral and situational ones(e.g. what would you do in this or that scenario), there were also a couple of logical questions.
The process is that you initially meet with general recruiter that goes over expectations and prep you for the next rounds.
The next step is to take an electronic assessment which can be challenging.
The final step is to interview with current Support Supervisors. It's usually two people that you'll interview with.
