I applied through a recruiter. I interviewed at ServiceTitan (Los Angeles, CA) in Apr 2021
Interview
Excellent.... I was recruited via linkedin. I was actually eyeing servicetitan and put apps in before. After a screening call with a recruiter, i wasnt fully sold (due to other offers and current employement) I was hesitant to go forward with the interview, however I got a chance to talk to former SDR's and Upper mgmt in this department and I could tell they really enjoy and love working for ST. I decided to go forward with meeting the 4 managers virtually and each of them had great things to add to position and gave me confidence to accept the offer. I am excited to be joining the ST team.
Interview questions [1]
Question 1
Roleplay scenario.. Drafting cold call email as well as sell me something over the phone with manager
Three step process. One included a role play with two managers. Last meeting was with director. It was a straight forward process, and they give you information prior to the role play to be prepared
I applied through a recruiter. The process took 3 days. I interviewed at ServiceTitan (Toronto, ON) in Apr 2026
Interview
Friendly, Straightforward, and quick for the first round of interviews. Clear explanation of next steps and required preparation for success in upcoming interviews. The interview process is pretty quick so time for preparation may be limited.
I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Windsor, ON) in Feb 2026
Interview
First interview was positive, recruiter was engaged and polite. 2nd round with sales managers took a nosedive. The 2 sales managers were completely unprepared and didn't try to hide it. Additionally, the 1-pager on preparing for the 2nd round said the mock call will involve simple objection handling and said you didn't need product knowledge (however I still did research). During the call, they gave such difficult scenarios one could only counter with niche, deep product knowledge . At one point, one sales manager turned the interview into a therapy session, was extremely condescending as my motivations weren't "deep" enough to take on the entry level role (of which their personal reason was money...). Terrible expectation management, lack of accountability and beyond unprofessional.
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