I applied online. I interviewed at ServiceTitan (Eriwan, ) in Feb 2024
Interview
The interview process consisted of five stages, each of which was thoroughly organized and effectively conducted. All the interviewers were exceptionally amicable. My experience was more than positive throughout all five interview stages.
Interview questions [1]
Question 1
I was given a scenario where I needed to explain my course of action in a specific context. The question was about how I would handle a situation where I lacked sufficient knowledge or experience to meet a customer's needs and expectations.
I currently only completed phase one of the process. It was challenging but I wouldn’t say too hard. They have you submit video of yourself and complete a few questions with a “sandbox” version of their CRM
I applied online. I interviewed at ServiceTitan (Eriwan, ) in Apr 2024
Interview
The overall process consisted of 4 stages: the first one was a 30-minute screening with the HR, then an on-site assessment test which was followed by two on-site interviews, including a mock call session. The overall process was well organized and the TA in charge always provided feedback and updates regarding the next stages in a timely manner. The 2 main interview stages were quite interesting and engaging.
Interview questions [1]
Question 1
I was asked a variety of questions but the overall focus was on behavioral and situational ones(e.g. what would you do in this or that scenario), there were also a couple of logical questions.
The process is that you initially meet with general recruiter that goes over expectations and prep you for the next rounds.
The next step is to take an electronic assessment which can be challenging.
The final step is to interview with current Support Supervisors. It's usually two people that you'll interview with.
